Work Whisper

Job Title: Social Media Manager + Administrative Assistant (EHR Experience Required)
Position type: Part-time
Work hours: 10:00 AM – 2:00 PM (EDT)
Work days: Monday to Friday
Salary: $5 – $6 per hour depending on experience
Workplace: Remote
Preferred Candidate Location: Philippines
Scope of Work/Responsibilities
We are looking for a proactive and detail-oriented Social Media Manager + Administrative Assistant to support both marketing and patient scheduling operations. This role is ideal for someone who thrives in a fast-paced, independent work environment and can manage multiple responsibilities with minimal supervision.
Key Responsibilities
1. Marketing & Social Media Management
Build on an existing content library (emails + post ideas provided)
Schedule and publish content across platforms
Engage with followers, comments, and messages
Repurpose raw video content (educational + adjustment videos)
Cross-post using automation tools
Platforms Managed:
Instagram
Facebook
TikTok
YouTube
LinkedIn
Google Business Profile
2. Phone Handling & Appointment Scheduling
Answer inbound calls professionally
Schedule patient appointments
Manage follow-ups during busy patient hours
Handle increased call volume as marketing efforts grow
Note: No sales or outbound calling required (all calls are administrative)
3. EHR Clinical Note Input
Input clinical notes into an EHR system (from handwritten notes)
Review notes for accuracy and completeness
Prepare documentation for provider signature
Additional Responsibilities
Long-form video editing (Riverside platform preferred)
Create short-form video clips for social media
Superbill generation for insurance reimbursement
General administrative support as needed
Core Skills Required
Strong social media management and scheduling experience
Multi-platform expertise (IG, FB, TikTok, YouTube, LinkedIn)
Experience with Jane EHR or similar EHR systems
Excellent phone communication and customer service skills
Video editing and content repurposing (Riverside is a plus)
Strong organizational and administrative skills
Personality & Work Style
Proactive and self-directed
Strong initiative (“go-getter” mindset)
Strategic thinker (marketing + patient engagement)
Reliable, organized, and detail-oriented
Adaptable to changing priorities
Comfortable working without micromanagement
Must-Haves
Ability to work independently with minimal supervision
Proven social media management experience
EHR experience (Jane preferred or similar)
Strong phone handling and scheduling skills
Comfortable managing multiple responsibilities
Video editing/content repurposing skills
Highly reliable and organized
Tools & Systems
Jane EHR (or similar)
Social media platforms listed above
Messaging/CRM tools: Slack, Salesforce, WhatsApp, Skype
Client Work Style
Values autonomy and ownership
Prefers proactive team members over micromanagement
Open to small mistakes if initiative is shown
Appreciates team members who anticipate needs
Basic requirements
Must be proficient in speaking and writing English very clearly
Must have relevant work experience
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)
Technical requirements
Device: Reliable laptop or desktop computer.
Internet: High-speed connection (minimum 10 Mbps).
Audio: Noise-canceling headset.
Video: Webcam for virtual meetings.
Workspace: Quiet, professional environment
Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.