The RFP and Proposal Writer will report to the Sr. Manager, Sales Operations in
Health & Benefits Sales. This role supports our sales and client management
teams by driving initiatives aligned with enterprise goals while ensuring a
consistent, collaborative and positive overall experience. The Sales Operations
Specialist is accountable for managing the request for proposal (RFP) process
through cross-functional collaboration. Additional responsibilities include, but
are not limited to: completing request for quote (RFQ), request for information
(RFI), identifying gaps in information, resolving proposal-related issues
through research in collaboration with business partners, and managing follow-up
requests. Success in this role demands exceptional multitasking abilities, the
ability to consistently meet or exceed deadlines, and a commitment to delivering
excellence in a fast-paced, dynamic setting.
Duties & Responsibilities:
· Own the end-to-end management of assigned RFPs, ensuring accountability
throughout the process, meeting deadlines 100% of the time
· Provide support to sales and client management teams with a focus on winning
new business and client retention
· Deliver high-value RFP support ensuring Inspira becomes an RFP finalist
· Effectively manage job responsibilities in a dynamic work environment, as both
an individual and team contributor
· Cultivate and maintain relationships across the enterprise
· Use various templates to produce standardized documents (pricing proposals,
questionnaire responses)
· Collaborate with internal SMEs and business partners in product development,
legal, IT security, implementation and client management
· Effectively use technologies such as Salesforce and Loopio
· Ensure all RFP responses follow brand, style, and tone guidelines
· Review and edit responses provided by SMEs and business partners as necessary
· Ensure responses effectively address key requirements, hot buttons, and
established win theme
· Assist in maintenance of Loopio content library as the source of truth for
RFP/RFI question/answer sets
· Support proposal content management by identifying and sharing new content for
potential inclusion in the Loopio content library
· Actively participate in weekly and monthly team meetings
· Support other team initiatives and processes as directed
Qualifications
Education & Experience:
· Bachelor’s Degree in business, health care, or a related field
· 1-3 three years managing proposals
· Experience with federal, state, or labor group RFPs (bonus)
Skills & Abilities:
· Excellent organizational skills with strong attention to detail and drive to
adhere to challenging deadlines
· Ability to prioritize multiple projects running concurrently with overlapping
deadlines
· Strong aptitude for prioritization and multitasking, with the ability to
effectively manage changing priorities
· A drive to learn and apply new concepts quickly
· Must be willing and able to follow workflow/processes, seeking guidance as
needed
· Foster strong relationships with internal subject matter experts with
particular attention to developing product knowledge
· An affinity for accuracy and efficiency
· Ability to maintain sound judgement, critical thinking skills and maintain
professionalism under pressure
· Proficient with Adobe and Microsoft applications (Outlook, Excel, Word,
PowerPoint)
· Strong verbal and written communication skills, including grammar proficiency
· Must write and review for accuracy, grammar, readability, style, terminology
and more.
· Experience with Loopio and Salesforce CRM preferred
