About Imagen
Imagen Technologies is building the AI-enabled teleradiology practice of the
future. We operate the first, vertically-integrated medical practice and AI
development platform focused on reducing diagnostic error and giving
radiologists superpowers with industry-leading AI solutions developed in-house.
With over $300 million in funding from investors such as Google Ventures and
some of the largest clinical networks in the country, we are rapidly expanding
this platform across the U.S. — from 22 states and 2.7 million patients in 2025
to more than 35 states and over 5 million patients annually by 2027. We are the
fastest-growing teleradiology group in the U.S., and by the end of this year, we
will have the fifth-largest practice in the country.
If you’re looking to shape business processes & strategy that directly impact
the future of AI-enabled healthcare, Imagen is the place to do it.
About the Role
We are seeking an ambitious Strategy & Business Operations Associate to act as
an internal consultant and 0-to-1 builder at the heart of our fastest-growing
operations. Reporting directly to leadership in Finance & Business Operations,
you will tackle the company’s most complex, unstructured challenges – turning
high-stakes operational friction into scalable, tech-enabled realities that
directly drive our growth trajectory.
This is a high-visibility, cross-functional role with an uncapped ceiling for
organizational impact. You will collaborate directly with leaders across
Physician Recruiting & Onboarding, Clinical & Provider Services, Product &
Engineering, and Commercial to own mission-critical initiatives end-to-end.
Whether architecting core workflow automations, evaluating key vendor stacks, or
driving radiologist product operations from scratch, your projects will be
crucial to scaling our operating model.
Example Areas of Focus:
* Operations Scalability & Process Automation:
* Process Mapping & Friction Identification: Map end-to-end operational
workflows (e.g., across Clinical Onboarding, Scheduling, Provider
Operations) to identify bottlenecks, capacity constraints, and error-prone
manual steps.
* Workflow Design & Automation: Design, test, and deploy standard operating
procedures (SOPs) alongside AI-assisted automated workflows to eliminate
repetitive manual data entry and streamline core operations.
* Process Ownership & Optimization: Take end-to-end ownership of core
operational processes, establishing operational metrics, tracking
efficiency gains, and driving step-change improvements in capacity and lead
times.
* Vendor Strategy, Tooling & Product Ops:
* Software & Tooling Audits: Conduct comprehensive evaluations of active
internal software tools, vendor contracts, and tool utilization pain
points, gathering qualitative and quantitative feedback from Ops, Product,
Sales, and Engineering teams.
* Build vs. Buy & Procurement: Lead vendor RFP processes, “build vs. buy”
evaluations, pricing model analyses, SLA negotiations, and contract terms
for mission-critical software and service providers.
* Product Operations & Alignment: Act as the connective tissue between
Operations and Product/Engineering to operationalize new features, gather
operational requirements, and feed field insights back into our product
roadmap.
* Cross-Functional Execution & Strategic Initiatives:
* Executive Decision Support: Conduct deep-dive quantitative analyses and
draft executive memos to drive alignment among senior leadership on
high-stakes operational choices.
* Ad-Hoc High-Impact Projects: Serve as a flexible operator to tackle
emerging, unstructured “firefighting” projects and 0-to-1 strategic
initiatives across the organization.
Required Qualifications:
* 2 – 4 years of experience in high-caliber business environments, including
top-tier management consulting firms, investment banking, or Strategy &
Operations / BizOps at a high-growth tech startups.
* Process & Automation Orientation: Demonstrated interest or hands-on
experience in process or operational redesign, especially by using AI tools.
* Highly organized and can successfully manage multiple work streams across
different functions
* Proactive and self-motivated to solve problems; comfortable with a high
degree of responsibility and ambiguity
* Strong quantitative and verbal skills with high attention to detail and low
tolerance for failure
* Excellent communicator with the ability to explain your processes, logic, and
decisions
* Possess a “no job is too big or too small” mentality in order to support the
various needs of the business
* Ideally healthcare experience, though not explicitly required
Imagen Technologies is a remote-first company and this job is conducted
remotely.
The base salary for the position is between $120,000 – $150,000, plus equity and
benefits. Please note that the range is a guideline, and individual total
compensation will vary based on factors such as qualifications, skill level,
competencies, and work location.
Imagen is committed to the principle of equal employment opportunity for all
employees and applicants for employment and prohibits discrimination and
harassment of any kind without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by federal, state or local laws. Imagen will not tolerate
discrimination or harassment based on any of these characteristics. This policy
applies to all terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation, and training.
