itD is seeking a Content Strategist to drive the development and execution of scalable content strategies that enhance employee experiences and support operational efficiency. This role will play a key part in building and governing content systems, ensuring the right information is delivered at the right time across internal platforms. The ideal candidate will bring deep experience in content strategy, technical writing, and information architecture, along with a proven track record of creating clear, impactful content that improves usability and engagement at scale.
Location: Remote (U.S.-based)
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities:
• Develop and implement content strategies aligned with organizational goals and user needs.
• Structure and govern content across platforms to ensure consistency, scalability, and accessibility.
• Translate complex information into clear, concise, and engaging content for internal audiences.
• Manage content within knowledge management systems, including information architecture and navigation.
• Establish and maintain content standards, templates, and best practices.
• Collaborate with cross-functional stakeholders to align content with business priorities and user journeys.
• Optimize content for AI-readiness, including metadata, taxonomy, and structured data best practices.
Internal Responsibilities:
• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.
Required Qualifications and Skills:
• 4+ years of experience in content strategy, technical writing, or related editorial roles.
• Ability to translate complex technical information into clear, concise, and engaging content.
• Experience collaborating with subject matter experts.
• Familiarity with metadata, structured data, and taxonomy for content optimization.
Preferred Qualifications and Skills:
• Experience with HR-related content (e.g., benefits, compensation, payroll, healthcare).
• Experience working with global teams across multiple time zones and cultures.
• Experience designing content systems for AI/ML applications such as search, recommendation, or conversational tools.
Education:
• Bachelor’s degree in English, Communications, or equivalent work experience required.
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.
Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!